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With the exception of the first few months where there were some planning approval issues, your executives and engineers have all been extremely professional and courteous. On many occasions they went out of their way to be nice and to ensure the job was properly done. I will be grateful if you could pass my personally appreciation to all the people that have been involved in installing the solar panels at my house. - Mr P. From Bagshot

Very clever engineering and so quickly installed. And it works no hitches. Very few people I have met realise that the SON is not necessary for the working. I think your name Solar is misleading in that respect. I prefer to describe it as “Energy from the skies"

What fun to have a warm bath with all the usual everything /stuff/electrics switched off. - Mrs M. From Richmond

I must say that I am a cynic when it comes to the theories and promises that makers bring as in that worst of all the double glazing sales. In this case however I have to say I am impressed with what is an immediate return on the investment and I rather wish I had saved my money on the plastic windows and gone for this water heating.

I wish you all success in your business in the future. - Mr L. From Worthing

We are very pleased so far with our Solar System for heating the water. Your hard working team were punctual and efficient and left the house clean and in good order. Many thanks. We look forward to a sunny summer. - Mr & Mrs R. From Woking

I write to express out thanks and to say how impressed we are with the solar panels and hot water you installed, the hot water has far exceeded our expectations. Mark, Steve and Tom were very professional and were clean and tidy, please can you convey our thanks to them also.

The solar hot water was sufficient for four adults with only using the gas boiler on the odd occasion and since we have gone down to just 2 adults, the past month, we haven’t used the boiler at all. We eagerly await to see how the heating assist performs throughout the winter and hoe that it is as good as the hot water. Once again many thanks, we have no hesitation in recommending you to our friends and other people we speak to. - Mr N. From Horsham

I’d been looking into solar panels for about three years and had been watching their development, researching output from the different models available. The time came to consider what exactly I was to do with my gas boiler as it was ancient but still working fine.

My home is east/west facing so I was expecting to have two sets of panels, front and back. The installation was quick with no disruption to the house. The engineers who came were very polite and trustworthy and left my home tidy and clean.

Since the installation I’ve found the water temperature perfectly adequate without having to rely on my gas boiler for back up. Even with this morning’s cloudy weather I’ve been able to shower in perfectly hot water. And to think it’s free energy from now on, no more huge gas bills.

I am so pleased that I decided to go with The Solar Installers and with a 25 year guarantee it gives me even more comfort. - Mrs C. From Hythe

The referrals form has been filled in however we will continue to recommend your company as the
service from initial contact to after sales is exceptionally excellent.

I am fully aware of the electrical and mechanical workings and fully support the solar technology, it
should be an easy product to market, all that is required is a good quality product and a company to
match, your company has it all.

With the rising costs of utility bills the market should grow, incidentally our gas bill for the quarter
was just £27.00 since solar installation. I will be interested at looking at the colder month’s readings.
We would be happy to distribute leaflets and print our own, we would however an orginal. The
leaflets would need to have some reference to us for referall purposes, a telephone number? For
Technical advice? (my job is a Telephone Technical Advisor). - Mr & Mrs C. From Aldershot

Thanks for info re photo-voltaic. Will keep it in mind.

Please would you pass on my thanks to David for sending Steve and Martin up here to Oxford last
Thursday re the falling pressure gauge. We very much appreciate it. Steve did the pipe work of the
installation a year ago – a brilliantly neat job.

They checked the whole system, including Steve going up the roof. All is well there. There is no leak,
which marks on the roof had indicated. These turn out to be steam from the system when it blows
off, and I see it exactly now. Your system is so good that we need to draw off more hot water when
it is very hot. Exactly. And now we understand. Thank you. They were also most helpful in explaining
answers to a couple of my questions. We certainly continue to be very pleased with your installation.
Our best wishes for your business. - Mr M. From Oxford

Prior to receiving your circular letter early in 2009, I had been considering the possible benefits of a
solar energy system and therefore responded to the letter. I was very impressed with the
arrangements made for a representative to call; phone calls were received confirming the date, time
and identity of the representative who would visit and I was called again the day before to confirm
all details.
The installation was completed in one day, I am not an engineer but could see that the roof
installation was symmetrical, the pipe work in the loft neat and the installation of the new tank and
associated plumbing, within the limited space of the airing cupboard, look professional. Mr M

The system seems to be working well and has been running for about six months. I have just done a
rough comparison between oil consumption for the six months from May 2008 and for the same
period this year and the results suggest a drop in oi8l used in the region of 50% to 60%. This is a
most satisfactory result and I will do the same exercise for the next six months and then for the year
as a whole although this will, of course, include the winter period. - Mr G. From Great Dunmow

I really could not have asked for a better installation! Everything went exactly as you had promised it went with smoothness and the least amount of disturbance.

What a refreshing experience in this day and age to deal with a comp0any that one really felt had its customer’s interest to the forefront of its thinking. Everything from the consultant’s visit which was not in any way high pressure to the wonderful team of plumbers and workmen that install the system made one feel that the very best in my interest was a high priority.

I must give special mention to Mark; he took great care to make sure I understood how everything worked, and exactly what to do to monitor the system which for a Senior Citizen of 76 appeared to be a little daunting at first sight. When he left his assurance that he was no more than a telephone call away should I need help was so re-assuring.

The system is working well with plenty of hot water available at all times, and the boiler has not kicked in at all. I know we have been blessed with constant sunshine for the last few days however it certainly supplies what was promised of it.

As you know one of the main concerns of mine was the fact that this is a modern property with no other forms of heating i.e. Open fires etc and with the Gas situation so volatile these days being sourced mainly from Russia should they choose to use it as a weapon against Europe and limit or cut off our supply I am confident of having sufficient supply of hot water for my needs including the central heating.

So Richard thank you once again for all your teams care and consideration in the course of their work here. I shall continue to monitor the system and send you the results as you requested. Should my installation spark the interest of friends of neighbors I will have no hesitation at all in recommending that they contact you. - Mr P. From Hailsham

I must say the installation process was most satisfactory, your engineers were very competent and
professional in there approach to the job, they completed everything within the timescale that was
scheduled, moreover they cleared up completely. The installed solar energy package is up and
running very well. As you know we own and run a busy seaside Fish and Chip Restaurant . Since
going solar 5 months ago all our hot water for the dishwashing and domestic use, ie we are also in
residence at this property, without the use of the usual gas boiler and as I have been recording our
daily gas consumption, I have seen a reduction in our summer gas usage of 40% - 50% daily so well
done, this has to have been one of the best financial investments I have ever made. Thank you to
you all. - Mr M. From Great Yarmouth

Your solar heating system seems to be working very well. We have not had to use any gas or electric
since it was installed. The three installers were very friendly and worked very well. We are impressed
with everything - Mr & Mrs H. Cambridge

It being September, the kids back at school, the days becoming shorter and the nights having an
autumn feel about them now I am pleased to say we still rarely have to boost our hot water with our
conventional boiler – maybe once this last week for 20 mins is all! Hopefully when our next gas bill
comes in, we’ll really be able to see the difference it’s making financially too. I am able to really put
the sunny days to use too because, as I suspected, I’m able to use a cycle on my washing machine
which takes in water from the hot water system, hopefully reducing our electricity bill too!

All in all, the solar heating is a great and our decision to invest in the installation is proving to be a
successful one. Thank you. I am sure as we see more of our friends and spread the word, we’ll be
able to refer more people to you. - Mr & Mrs B. Surrey

I would like to thank Steve & crew for all their work that was carried out in a neat and proper fashion
and for keeping me informed at all times. Once again many thanks for your hard work. - Mr & Mrs S. Maidenhead

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© The Solar Installers Ltd, Company Number 6451709 incorporated in England & Wales. Registered Address: Kings Lodge, London Road, West Kingsdown TN15 6AR
The Solar Installers Head Office in Crawley - First Point, Buckingham Gate, Gatwick RH6 0NT | T: 01293 749 007 | F: 08458 628 610
The Solar Installers in Bournemouth - Unit 87, 2 Lansdowne Crescent, Bournemouth, Dorset BH1 1SA | T: 01202 816 010 | F: 08458 628 610
The Solar Installers in Newport - The Innovation Centre, St Cross Business Park, Monks Brook, Newport, Isle of Wight PO30 5WB T: 01983 727 006 | F: 08458 628 610
The Solar Installers in Bishop’s Stortford - Wilton house, Hockerill Street, Bishop's Stortford, CM23 2DW | T: 01279 729 069 | F: 08458 628 610